How Long Does Panglobalbuy Take to Process Orders?
Panglobalbuy typically processes orders within 1-3 business days after payment confirmation. This includes verifying product availability with Chinese sellers on platforms like Taobao or 1688. During peak seasons (e.g., Singles' Day), delays may extend to 5 days. Pro tip: Avoid weekends/holidays for faster processing.
Why Does Warehouse Processing Time Vary?
Three key factors affect processing:
1. Seller response time (some Chinese vendors take 24-48 hours to confirm stock)
2. Item type (custom-made products require longer preparation)
3. Platform differences (1688 B2B orders often process slower than Taobao)
Tracking Your Order Through Panglobalbuy's Warehouse
Once processed, you'll receive:
- A warehouse intake notification
- Photos of your items (verify correctness!)
- Weight/volume measurements for international shipping calculations
Use your Panglobalbuy account dashboard to monitor each stage.
Peak Season Impact on Processing Times
Major Chinese shopping festivals (June 18, November 11) create 2-3x normal order volume. During these periods:
• Prioritize "ready-to-ship" items
• Expect 1-2 extra processing days
• Contact customer service for urgent orders
How to Reduce Warehouse Waiting Time
1. Provide accurate product links/color-size specifications
2. Pre-purchase consultation for special items (electronics, liquids)
3. Opt for "Priority Processing" service (additional fee applies)
What Happens After Warehouse Processing?
Completed orders move to:
1. Consolidation (if multiple items) - 1 day
2. Quality check - 12-24 hours
3. International shipping preparation - 1 day
This explains why total delivery takes 10-20 days even after "processing" completes.
Common Warehouse Delays and Solutions
Problem: "Processing" status for 5+ days
Solutions:
✓ Check seller's shipping time on original product page
✓ Contact Panglobalbuy support with order ID
✓ Request cancellation if delay exceeds 7 days (partial refunds may apply)
For optimal experience, always check real-time processing updates via Panglobalbuy's mobile app and enable notification alerts. Understanding these timelines helps manage expectations when reverse shopping from Chinese e-commerce platforms.